Privacy Policy

1. Introduction

PebbleParkHome ("we," "our," or "us") is dedicated to preserving your privacy. This document outlines our practices regarding the collection, use, and protection of your data when you visit our website pebbleparkhome.site or engage in our yacht charter services.

Your use of our services signifies your agreement to the terms of this privacy statement. This policy adheres to privacy legal standards such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy statutes.

2. Information We Collect

2.1 Personal Information

The following personal details are collected when you willingly provide them to us during these interactions:

• Arranging a yacht charter
• Reaching out via our website or telephone
• Opting into our newsletter
• Completing forms on our platform
• Taking part in surveys or promotional events

Such information may comprise:

• Identification and contact particulars (email, telephone, residence)
• Payment details (safely processed by external parties)
• Preferences and specifications for the charter
• Urgent contact data
• Special dietary needs or health information (provided by you)

2.2 Information Collected Automatically

Automatically collected data about your device and browsing habits include:

• IP and locale data
• Type and model of web browser
• Visited pages and duration of website usage
• Source websites
• Device specifics (model, screen resolution, etc.)

2.3 Cookies and Tracking Methods

Cookies and similar tracking tools are utilized on our site to improve your experience. They serve functions such as:

• Storing your preferences
• Analyzing how our site is used and its performance
• Delivering tailored content
• Enhancing our offerings

Preferences for cookies can be adjusted through your internet browser's options or our cookie consent notification.

3. Utilization of Your Data

The collected information serves the purposes of:

• Service Provision: Delivering yacht charter services, managing reservations, and communicating regarding your bookings
• Customer Care: Answering your questions and providing support
• Transaction Processing: Executing payments and managing invoices
• Security: Ensuring safe operations and protecting against fraudulent activities
• Promotion: Sending you marketing materials and updates, if agreed upon by you
• Site Enhancements: Assessing user interactions and advancing website functionality
• Legal Obedience: Abiding by relevant laws and directives

4. Dissemination and Revelation of Data

Your personal details are neither sold nor exchanged or rented to external parties. We may disclose your information under certain conditions:

4.1 Partners in Service

Your information may be shared with third-party service providers who aid us with tasks such as payment facilitation, site maintenance, email campaigns, analysis and performance tracking, and customer service.

4.2 Legal Obligations

We may need to share your data in compliance with the law or due to legal proceedings, subpoenas, emergencies, or for investigating suspected fraud or illegal actions.

4.3 Business Alterations

In case of mergers, acquisitions, or the sale of company assets, your information may be part of the transferred assets.

5. Security of Data

We have implemented adequate technical and organizational security measures to safeguard your personal information from unauthorized access, alteration, dissemination, or destruction. Such safeguards include encryption, protected servers, controlled access, consistent assessments, and staff education.

However, no electronic storage or data transmission over the internet can be guaranteed to be completely secure. Therefore, we cannot ensure the absolute protection of your personal data.

6. Retention of Data

Personal data is kept only for periods necessary for the reasons it was gathered or as mandated by law:

• Charter reservations: 7 years (for tax and legal reasons)
• Marketing correspondences: until opt-out or deletion
• Analytics of website: 26 months
• Client support: 3 years following your last interaction

7. Your Privileges and Options

You hold rights to access, correct, erase (as per regulations), data portability, object to marketing, and manage cookies. To practice these rights, please contact us as outlined below.

8. External Services

8.1 Google Analytics

Google Analytics is used to study how our site is used. Opting out is possible through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Widgets

Links to social media platforms, each governed by their privacy policies, may be found on our website.

8.3 Transaction Processors

Financial operations are managed by third-party processors adhering to PCI DSS standards.

9. Global Data Transfers

Data may be transmitted and handled in countries other than Germany, with appropriate safeguards applied as dictated by privacy legislation.

10. Minors' Privacy

Our services are not designed for children under 13, and we don't knowingly gather their information. If you suspect a child has submitted data, please contact us without delay.

11. Updates to This Privacy Policy

Changes to this Privacy Policy may occur to reflect new practices or legal demands. Updates will be communicated by posting the revised policy online, emailing registered individuals, or showing an announcement on our website. Continued usage post-effective date implies agreement to the changes.

12. How to Reach Us

For inquiries regarding this Privacy Policy or our data handling practices, please contact us:

13. Google Ads Consent Policy Allegiance

We abide by Google Ads user consent requirements, allowing you to adjust cookie/tracking preferences at any time via our cookie settings.